Effective Date : [01/09/2024]

Thank you for choosing PaylinePlus!

At PaylinePlus, we strive to deliver high-quality accounting, audit, legal assistance, and risk management services to our clients. We are committed to your satisfaction, and this Refund Policy outlines the terms and conditions under which refunds may be granted.

1. General Refund Policy

• Service Satisfaction: If you are not satisfied with the services provided by PaylinePlus, please contact us within 30 days of service delivery. We will review your concerns and determine whether a refund or service adjustment is appropriate.
• Refund Eligibility: Refunds may be granted at our discretion based on the nature of the service and the reasons for the request. Refunds will only be issued for services that have not been fully delivered or if there was a significant failure to meet the agreed-upon service standards.
• Non-Refundable Services: Certain services may be non-refundable due to the nature of the work involved. This includes, but is not limited to, legal consultations, completed audits, and risk assessments. We will clearly indicate non-refundable services at the time of purchase.

2. Requesting a Refund

• How to Request a Refund: To request a refund, please contact our customer support team at [Your Email Address] with your service details, the reason for the refund request, and any supporting documentation. We will review your request and respond within 7 business days.
• Review Process: Our team will evaluate your request and may require additional information to process the refund. If a refund is approved, it will be issued to the original payment method used within 14 business days.

3. Partial Refunds

• Partial Services: If a service has been partially delivered, we may offer a partial refund based on the work completed and the value provided up to the point of the refund request.
• Adjustments: In some cases, instead of a refund, we may offer an adjustment or modification to the service to address any issues or concerns you have raised.

4. Cancellations

• Cancellation Policy: If you wish to cancel a service before it has been fully delivered, please contact us as soon as possible. Depending on the progress of the work, a partial or full refund may be granted.
• Prepaid Services: For services paid in advance, refunds will be issued based on the terms of the service agreement and the amount of work completed at the time of cancellation.

5. Disputed Charges

• Resolving Disputes: If you believe there is an error in billing or a charge you do not recognize, please contact us immediately. We will investigate and resolve any disputes promptly.
• Chargebacks: We encourage clients to contact us directly to resolve any issues before initiating a chargeback with their credit card provider. Unauthorized chargebacks may result in additional fees or termination of service.

6. No Refunds for Change of Mind

• Final Sales: Please note that refunds are not granted for change of mind after the service has been delivered or if you no longer require the service.

7. Contact Us

If you have any questions or need further assistance with our Refund Policy, please reach out to us at:

Silver Star Rd, Orlando, FL 32808

[email protected]

+17788514187

PaylinePlus Team

We appreciate your business and are committed to providing exceptional service. Thank you for trusting PaylinePlus with your financial, legal, and risk management needs.